Examples of rates audit recovery types

 

 
  • Correction of billing errors (fact: 1.5% of all bills issued are wrong)
  • Inaccurate opening/closing dates (operational dates vs acquisition/disposal dates)
  • Reliefs not claimed (empty/part empty, Listed building status, etc)
  • RV reductions agreed but wrongly entered by the Valuation Office
  • RV reductions agreed but disregarded by billing authorities
  • Missed certification opportunities
  • Refunds owed not issued
  • Interest on refunds not applied or wrongly calculated
  • Incorrect treatment of transition following splits/mergers/re-orgs
  • Transition not carried across when account closes and re-opens (eg with a name change)
  • Payment errors (duplicate/crossover payments)
  • Credits left unclaimed on closed account